Dubai Municipality adopts Property Manager System in collaboration with Dubai eGovernment

Dubai Municipality adopts Property Manager System in collaboration with Dubai eGovernment

System to automate management of 4,237 real estate units

March 24, 2010

Dubai eGovernment has announced that it has integrated the Property Manager System within the Government Resource Planning (GRP) system used by Dubai Municipality’s Asset Management Department-Investment section. The department oversees the development of assets, properties and related resources within the municipality.
The GRP system is offering the Property Manager System in its capacity as the department responsible for providing shared solutions and applications for managing government-related financial, logistic, administrative, and human resource operations within the local departments of the Dubai Government. GRP provides a framework of overall integration with all planning units and systems in areas such as payroll, payments, inventory and asset management.

Property Manager System’s benefits include the automation of property leasing transactions such as application or renewal of lease contracts, transferring of applications to a third party, and the migration of rental, property and client data to a new and highly accurate system. The migrated data covered 2,542 clients, 3,395 lease contracts, and 4,237 real estate units.

“Our deployment of the Property Manager System at the Dubai Municipality reflects our full cooperation with government bodies. It also affirms the important role of Dubai eGovernment’s shared systems in maximizing government resources and sustaining the success of the GRP system. This cooperative effort supports the enhancement of eServices and transactions covering property management and service integration in a manner that complements the goals set by the Dubai Strategic Plan 2015. Such initiatives promote excellence within government and enable public sector employees to efficiently perform their tasks, thus advancing government services that meet the highest international standards,” said Ahmed Bin Humaidan, Director General of Dubai eGovernment.

“We would like to emphasize our commitment to coordinating with Dubai’s government bodies and departments in order to further centralize eServices in accordance with the aims of the eGovernment initiative. We intend to raise the level of internal efficiency to ensure high-quality services that ease the lives of citizens, residents, visitors and tourists and reinforce Dubai's position as a leading regional and international economic hub,” he added.

Bin Humaidan noted that Dubai eGovernment relied on the expertise of local government personnel and the cooperation of the Dubai Municipality IT department to implement the system in a manner that further promotes electronic integration, optimizes the use of human and financial resources, and saves time, effort and money.

Meanwhile, Hussain Lootah, Director General of Dubai Municipality said: “Our adoption of Dubai eGovernment’s Property Manager System is a vital step towards our mutual goal of upgrading services and infrastructure in order to reinforce Dubai’s standing as modern city and a leading regional and global economic, cultural and social destination. We have total confidence in the capability of the new system to efficiently facilitate leasing transactions. This partnership has motivated us to exert extra effort to collaborate with Dubai eGovernment in developing solutions and high-quality services in line with the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, of establishing an integrated, knowledge-based community.”

The GRP system provides the electronic infrastructure needed to achieve integration among Dubai’s government departments and bodies under the emirate’s vision of electronic transformation. The system covers the following areas: financial systems, HR administration systems, payroll systems, supply chains, asset administration and shared services system for staff management, in addition to the added-value systems such as eJob portal eLearning administration. These systems accommodate numerous eServices for the Dubai Government’s around 68,000 employees, such as presenting administrative applications, monitoring leaves, communicating with superiors, and facilitating collaborative work. These services also enhance the practical knowledge of employees, thus raising their professional experience and expertise.