Thursday, March 10, 2011

Al Tayer inspects Jebel Ali Metro Station’s readiness to receive passengers on Friday

Al Tayer inspects Jebel Ali Metro Station’s readiness to receive passengers on Friday

Roads & Transport Authority – Mohammed Al Munji:

His Excellency Mattar Al Tayer, Chairman of the Board and Executive Director of the Roads and Transport Authority (RTA) has inspected the Jebel Ali Metro Station yesterday to make sure that all systems go for the station to receive the metro riders as of today (Friday), where Customer Service staff and inspectors have already taken their positions at various sites of the station.

In a tour during which he was accompanied by the CEO of Rail Agency Adnan Al Hammadi, Al Tayer inspected the terminal station on the Red Line of the Dubai Metro and met with employees encouraging them to commit dedicated efforts and improve the customer service experience in order to win customers’ satisfaction. He also urged them to apply the rules and regulations set out by the RTA for maintaining various facilities of the Dubai Metro project.

Te opening of Jebel Ali Metro Station brings the number of Metro Stations opened to 27. The Jebel Ali Station is characterized as the only metro station built at the ground level and measures 132 meters in length and 29 meters in width and has a total capacity to handle about 11 thousand passengers per hour per direction.
The Jebel Ali Station mainly serves Jebel Ali area and in particular the Jebel Ali Free Zone (JAFZA) North and South as well as Jebel Ali Port. Jebel Ali Industrial Area is a home of about 6600 companies employing about 129 thousand employees and the number of staff accommodated within JAFZA is in the order of 40 thousand employees.

“As Jebel Ali Station is located at the terminal point of the Red Line, the track of trains in operation is extended by 9 km to reach 53 km. RTA will operate 24 trains in the morning peak hours and 29 trains in the evening peak hours at an interval between services (headway) ranging from 6 to 8 minutes in the morning peak period, and from 5 to 6 minutes in the evening peak period,” said Al Tayer.

“Through Serco Co., the Dubai Metro operator, RTA has finalized all technical testing and trials of the metro including testing the communication systems, auto operation systems, power feed, air-conditioning, on-board electronic devices, lighting systems and the integration and interfacing of all various rail subsystems and components. RTA has also completed the training of front-end and customer service employees at the stations on various systems and the staff have already been deployed at the station following the completion of intensive training courses in customer service, implementation of regulations and procedures set out by the RTA for preserving the facilities of the project, and law enforcement against offenders,” added Al Tayer.

Al Tayer inspecting Jebel Ali Metro Station

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